NORWICH, NY (April 30, 2024) – NBT Bank earned a place on Forbes 2024 World’s Best Banks list, which was released on April 16, 2024.

“At NBT, we remain dedicated to providing excellent customer experiences with every interaction,” said NBT Bank President and CEO John H. Watt, Jr. “This acknowledgment serves as a strong validation that our relentless efforts resonate positively with our valued customers."

Forbes’ list is based on customer satisfaction. To develop the list, Forbes surveyed more than 49,000 customers around the globe for their opinions on their current and former banking relationships. Banks were rated on overall recommendation and satisfaction, as well as five subdimensions—trust, terms and conditions, digital services, customer services and financial advice. one of only 68 U.S. banks to be included on the list out of tens of thousands of banks globally that are eligible to be considered.

Forbes 2024 World's Best Banks, Powered by Statista

About NBT Bank

NBT Bank offers personal banking, business banking and wealth management services from locations in seven states, including New York, Pennsylvania, Vermont, Massachusetts, New Hampshire, Maine and Connecticut. The bank and its parent company, NBT Bancorp Inc., are headquartered in Norwich, NY. NBT Bancorp had assets of $13.44 billion as of March 31, 2024 and is traded on the Nasdaq Global Select Market under the symbol NBTB. More information about NBT is available online at www.nbtbank.com. Member FDIC.

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