NBT BANK RECOGNIZED ON FORBES 2024 WORLD'S BEST BANKS LIST

NORWICH, NY (April 30, 2024) – NBT Bank earned a place on Forbes 2024 World’s Best Banks list, which was released on April 16, 2024.

“At NBT, we remain dedicated to providing excellent customer experiences with every interaction,” said NBT Bank President and CEO John H. Watt, Jr. “This acknowledgment serves as a strong validation that our relentless efforts resonate positively with our valued customers."

Forbes’ list is based on customer satisfaction. To develop the list, Forbes surveyed more than 49,000 customers around the globe for their opinions on their current and former banking relationships. Banks were rated on overall recommendation and satisfaction, as well as five subdimensions—trust, terms and conditions, digital services, customer services and financial advice. one of only 68 U.S. banks to be included on the list out of tens of thousands of banks globally that are eligible to be considered.