INFORMATION FOR EVANS BANK CUSTOMERS
Welcome To NBT Bank
We’re excited to welcome you to the NBT family!
We’re thrilled to have you join us when we bring together Evans Bank and NBT Bank—two organizations rooted in community banking and personalized service. Our teams have been working hard to make your transition seamless, and we can’t wait to share everything NBT Bank has to offer!
From account guides to timelines, this site is your go-to resource for the details you will need when you become an NBT customer. We’ll keep you informed every step of the way—just as you’d expect from Evans.
With expanded banking solutions and friendly service, we hope you’ll enjoy banking with NBT.
What happens next?
Our merger is expected to be finalized in early May. Meanwhile, we’ll keep you updated with the latest news—through communications and right here on this site.
What do I need to do?
We recommend you check out the Personal and Business Customer Checklists to guide you through key actions you’ll want to complete before and after the merger.
Personal Checklist PDF Business Checklist PDF
Our priority is to inspire confidence that your accounts are ready for transition. You can count on us for updates to keep you informed, and we’re here to help if you have questions! Check back to this page regularly for the latest announcements.
Your Account Information Guide is Here!
Don’t miss it! The Account Information Guide (PDF) is available! Inside, you’ll find everything you need to know about your new accounts and services, including:
- Important action items
- Features and terms associated with your account
- Answers to common questions—and so much more.
Meet NBT Bank
If it’s important to you, it’s a priority for us. We look forward to earning your trust as your new financial institution by proving ourselves through reliability, responsiveness, and commitment.
We know that being part of your community is more than moving into your neighborhood. It’s about how we show up and support you in your financial journey.
We can’t wait to build something greater together, and it starts with getting to know each other.
When we come together, you will have access to a network of more than 170 locations throughout New York, Pennsylvania, Vermont, Maine, New Hampshire, Massachusetts, and Connecticut.
Learn About Us
At NBT Bank, we’ve been committed to community banking for over 165 years. As your future partner, we’re here to provide personalized solutions, superior service, and a meaningful connection to the customers, employees, and communities we serve.
Our people make us who we are.
Our teams are dedicated, knowledgeable, and passionate about serving you. At NBT, we’re committed to providing the personal service and relationship-driven banking you deserve. Plus, many of the familiar faces from Evans Bank branches will still be here to support you—continuing the great service you know and trust.
You can count on us to be here for you—providing the support, service, and experience that make banking with us worthwhile. Learn more about us at www.nbtbank.com/about-us
As an NBT customer, you can look forward to:
- 4+ ★star rated mobile app
- Contactless Payments
- Instant Issue Debit Cards
- Digital Wallet (mobile Wallet)
- Person-to-person payments through Zelle®
- Nearly 200 ATMs
- Debit Card Design Customization
- Credit score monitoring with Credit Sense
- Card Control: budgeting, security, account alerts, travel
- uChoose Debit Card Rewards Program
- Branches across 7 states in the Northeast
Welcome, Evans Bank Customers.
We're here for you!
At NBT Bank your security and online experience are of the utmost importance. Internet Explorer is no longer supported to view our website. Please upgrade to the latest version of Microsoft Edge, Mozilla Firefox or Google Chrome.
Please visit Microsoft.com, Google.com, or Mozilla.org to download the current version(s).
If you have any questions or need any assistance please contact Customer Service at 1-800-NBT-BANK.