NBT Bank Debit Card Design Studio

Now customizing your: NBT Bank Business Debit Card



Questions

For additional assistance regarding your MyCardCreation order please contact the NBT Bank Call Center at 800-NBT-BANK (800-628-2265).

Mailing Address

The address provided for your MyCardCreation personalized debit card order must match the address NBT Bank currently has on file for your account. If you need to update your mailing address, please do so under the “Other Services” tab within NBT Online Banker or by calling the NBT Bank Call Center at 800.NBT.BANK (800.628.2265) in advance of placing your card order.

Image Guidelines

To help make the customization of your NBT Bank Debit Card even easier, we are providing the following image guidelines to help you select the best image for your new card.

Selecting Your Image

NBT Bank reserves the right to determine, in its sole discretion, whether a submitted image will be accepted or denied. All images submitted must have the consent of the owner, including those images downloaded from the Internet. We will deny the use of images that contain any of the following:

  • Trademarks, copyrighted materials or brands of any third party, logos, slogans or any material that could infringe on copyright or trademark rights
  • Phone numbers, addresses, URL addresses, account or PIN numbers
  • Advertising or promotional material, or branded products
  • Celebrities, actors, musicians, professional athletes, politicians or public figures of any kind (the only exception to this is permission-based photos of you, your family members or friends photographed with a famous person)
  • Provocative, sexual, profane, obscene, violent or other offensive content
  • Nudity or semi-nudity
  • Images of alcohol, tobacco, or firearms
  • Images which show criminal or illegal activities or otherwise inappropriate behavior
  • Racial, political, religious, culturally or socially sensitive material
  • Any image deemed inappropriate by NBT Bank
  • Images that do not meet the above guidelines will be declined, and you will be notified by email of our inability to process the request. You may then submit a new image that meets the specifications. If an image or repeatedly submitted images do not follow these guidelines, NBT Bank reserves the right to exclude your future use of the MyCardCreation service.

Special Notice to Business Customers

To allow our business customers the ability to extend visibility to their brand, NBT Bank Business Debit Cards will be permitted to feature their company’s logo, slogan, advertising or promotional material or branded product that pertains specifically to their business.

Image Tips

  • Images should be a minimum of 840x840 pixels for best picture quality and may not exceed 10 MB in size.
  • Images must be either jpeg, gif, png, bmp or tiff formats.
  • Small images will reproduce poorly; for best results and greater image clarity, use larger images with higher resolutions.
  • You'll have the opportunity to make some adjustments to the appearance of your image in the Debit Card Design Studio.
  • If you increase the scale of your image too much, it may print poorly if you have a smaller file size.
  • The time your image takes to upload depends on your Internet connection speed; the larger the image, the longer it will take to upload.